We're here to help you take the hassle out of IT management, so you can focus on your business. Our offerings include:

Server Monitoring :  We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we've identified the problem, we'll take steps to fix it - remotely at first, and we'll escalate our response as necessary.

Desktop Monitoring:  Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users. Whether it's viruses, spyware issues or installing patches, we handle it all - quietly and in the background while your employees remain productive.

Mobile Device Management:  With more companies looking for efficient, secure ways to incorporate their employees' personally owned mobile devices into the workplace (also known as "BYOD - bring your own device") we offer a response that answers all your needs. Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization's data is secure on smartphones and tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility and control that spans across mobile devices, applications and documents.

Security Assessments:  How healthy is your overall network? On a regular basis, we'll generate reports on the state of your systems, letting you know of any potential problems that fall outside safe parameters of our managed IT services.  With these comprehensive assessments, you'll always have the best information for choosing your most effective options.What's more, we continually build intelligence into our remote monitoring software by documenting the resolution to thousands of issues and incorporating them back into our software. And our expert technicians work around the clock to ensure your systems not only remain healthy, but also optimized for performance. Rest assured, our team is equipped to handle even the most complex and difficult problems.

Network Monitoring: We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we'll work to fix it - in many cases before you've even realized there's an issue. 

Help Desk: Our U.S.-based Help Desk provides 24x7x365 support, whenever you need it. Our highly-skilled technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications.  Business Continuity:  Our data backup and continuity solution ensures your critical information is secure, backed up and accessible whenever you need it - even during a network failure or a disaster - so you'll never have to worry about data loss again.   

Custom Project Work:  We also offer a variety of custom projects designed to help optimize your IT infrastructure - including software installations, migrations, setups and configurations, and more. There are are more than 85 projects to choose from - and best of all, our technicians can perform the work overnight or over the weekend so, there's no interruption or downtime at your office.